Orders and Online Store
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What are “order items – A for C”?
For orders of certain items, we deliver one full business day later.
Example: order placed on Monday → delivery on Wednesday.
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Is there a minimum order amount?
Yes, our minimum order amount is €125.
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What if I have questions?
You can always contact our staffed order service (+32 3 237 44 29) or your own contact person.
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How do I place an order?
You can place your order through our online store, by email, or by phone.
We prefer orders placed through the online store. This allows us to process your order more quickly, minimize the chance of errors, and guarantee you the most complete information and the best service.
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What is the deadline for placing an order for delivery?
B2B
Place your order before midnight and receive your delivery the next business day.
B2C
Place your order before 1:00 p.m. for delivery the next delivery day. We deliver Tuesday through Saturday.
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What if the online store isn't working?
Are you having trouble with the online store? Please contact our order department.
Email: bestel@groothandelclaessens.be
Phone (answering machine): 03 237 44 29
Tip: Forward your order via email and copy your sales agent. That way, we can process your order as quickly as possible.