I didn't receive a product, or the wrong item was delivered. What should I do?

Please contact our order department. They will work to find a solution right away.

How do I return a product?

Please notify the delivery service in advance or note this when placing your order.Place the product in a visible location, preferably with a note that says “Return to Claessens.”Once we have received the item in good condition, we will credit your delivery receipt.

I'm looking for a specific product or some inspiration.

Please contact your sales representative or the order department.Tip: Request our seasonal calendar and follow us on Instagram for the latest news and inspiration.

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Groothandel Claessens Orders and Online Store Deliveries Chopped vegetables Issues, Returns & Service

Issues, Returns & Service

I didn't receive a product, or the wrong item was delivered. What should I do?

Please contact our order department. They will work to find a solution right away.
How do I return a product?
1. Please notify the delivery service in advance or note this when placing your order.
2. Place the product in a visible location, preferably with a note that says “Return to Claessens.”
3. Once we have received the item in good condition, we will credit your delivery receipt.
I'm looking for a specific product or some inspiration.

Please contact your sales representative or the order department.
Tip: Request our seasonal calendar and follow us on Instagram for the latest news and inspiration.